Frequently Asked Questions

Beach Gear From VayK Life

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From umbrellas to loungers, boogie boards to coolers, and even cornhole, VayK Life has you covered! For any assistance along the way, their dedicated customer support team is just a call or click away. Gear availability may vary based on high-season demand and is only available in select rentals from May through the end of September. Reach out to VayK Life Customer Support Team if you have any questions or need assistance:

Call: 888-577-7412

Email: support@vaykgear.com 

Online Support Ticket Form 

VayK Life Programs & Details

What is Beach Gear Included?

VayK Gear/VayKLife has partnered with quality Vacation Rental Management Companies to provide an incredible added service to your upcoming vacation when you book a stay at a participating Beach Gear Included property. This exciting program gives you BEACH GEAR CREDIT that may be used to rent popular, top quality beach gear items like bikes, chairs & umbrellas, kayaks, paddle boards, corn hole, beach carts, skim and boogie boards and more!

Select the items you want at least 48 hours prior to your scheduled check in date and we’ll deliver everything for you on the day you are scheduled to check in and pick everything up on your scheduled check out day. Just leave your gear clean and where you found it the night before your check out day (gear pickups start at 6AM ET), we’ll take care of the rest.

What is the discounted beach gear option offered with my stay?

VayK Gear/VayKLife has partnered with quality Vacation Rental Management Companies to provide an incredible added service to your upcoming vacation when you book a stay at a participating property. This exciting program gives you a great discount on all BEACH GEAR items you rent for your upcoming stay. Use this discount to rent popular, top-quality beach gear items like bikes, chairs & umbrellas, kayaks, paddle boards, corn hole, beach carts, skim and boogie boards, and more!

Select the items you want at least 48 hours prior to your scheduled check-in date and we’ll deliver everything for you on the day you are scheduled to check in and pick everything up on your scheduled check-out day. Just leave your gear clean and where you found it the night before your checkout day (gear pickups start at 6 AM ET), and we’ll take care of the rest.

It’s that easy!

How does it work?

You will receive an email from VayK Gear/VayKLife in advance of your stay with a custom link to use your Beach Gear discount. Use this link to apply your discount and rent BEACH GEAR items for your upcoming stay.

Select the items you want at least 48 hours prior to your scheduled check in date and we’ll deliver your gear the day you are scheduled to check in and pick all your gear up on your scheduled check out day.

Just leave your gear clean and where you found it the night before your check out day (gear pickups start at 6AM ET for onside deliveries and 10AM ET for inside deliveries), we’ll take care of the rest.

Ordering, Delivery, & Pickup

How do I use my beach gear included credit?

Check your email. You will receive an email from VayK Gear/VayKLife in advance of your stay with a custom link to use your Beach Gear Credit.

So you deliver the gear right to my rental property?

Not only do we deliver but we pick it up too! No more lugging bulky gear with you. We’ve got you covered! A delivery fee may apply.

Can I pick up my beach gear?

Why would you want to do that? We deliver everything! No pickups.

Is it mandatory to wear a bicycle helmet in Holden Beach?

Per the Town of Holden Beach, individuals under 16 must wear a helmet. Please remember to bring your own helmet or rent one for all bicycles ridden by those under sixteen.

Do I need to be at the house for the delivery and pickup?

Nope. We’ll drop your gear off and pick it up. We’ll send you a text message when your gear has been delivered.

Do you rent kid trailers or baby carriers for your bikes?

We do not rent kid trailers or baby carriers at this time. We also do not allow the use of any third party attachments to our bikes.

Can I get damage protection on my gear?

Yes! “Gear Damage Protection” is just 8.9% of your gear order and is automatically selected for you at checkout.

Do I need to put down a security deposit for the beach gear?

No, but we keep a credit card on file for any damaged or lost gear.

When can I place my order?

You can make your initial selections up to 48 hours prior to your scheduled check in date without incurring a late fee. Your credit/discount expires at 4 PM the day after your scheduled check-in date.

Gear is subject to availability and delivery or late fees may apply, so we recommend ordering as soon as you receive your welcome email from us.

Can I order beach gear for delivery the next day?

Yes. Although, orders placed after 48 hours prior to your scheduled check-in date are subject to a late fee. All orders placed before 2 PM the day before check-in will be delivered the next day. If you’re order is placed after 2PM ET your gear will be delivered the following day.

What if I need to change my beach gear selections?

No problem! You can make changes up to 4 PM the day after your scheduled check-in date. Please note: Selection changes made up to 48 hours before your scheduled check-in date are free of charge. Selection changes made after 48 hours prior to your scheduled check-in date are subject to availability, a late fee, and delivery will be made on the next scheduled delivery day.